Samples / Delivery date / After-sales policy?

Octopuscon 7/8" Delivery & After-Sales Principle

Efficient Delivery & Reliable Support : Standardized lead times for samples and mass production, with comprehensive after-sales guarantee to meet project schedule requirements.

Delivery Lead Time & After-Sales Guarantee

Sample & Delivery Lead Time

Sample Lead Time :
• Standard models: 3–5 working days
• Customized models: 1–2 weeks
Mass Production Delivery :
• Standard products: 7–15 working days
• Bulk/customized: Negotiable based on requirements

After-Sales Guarantee Service

Warranty Period :
• 12-month quality warranty
• Free replacement for non-human damage
Technical Support :
• Professional technical consultation
• Free selection guidance for application scenarios

Technical Note: For bulk/customized orders , it is recommended to confirm the delivery schedule in advance to align with project progress. The 12-month warranty and technical support ensure long-term application reliability.

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