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Warranty Period & Quality Problem Solution for M12 A-coded Connectors

Official Warranty Service

  • 1-Year Warranty Period: All Opusconn M12 series connectors are provided with a 1-year warranty service, free replacement or repair for failures caused by product inherent quality defects within the warranty period.

Quality Problem Handling Process

Problem Feedback Requirement

Contact the customer service team and provide the product model, batch number and detailed fault description for quick and accurate problem confirmation and processing.

Efficient Solution Commitment

A professional technical team will reply and provide a complete solution within 24 working hours after receiving the problem feedback to ensure the minimum impact on production.

Technical Note: The warranty service does not cover damage caused by improper installation, human operation errors, mechanical collision and use in non-compliant working environments.